FAQ

Frequently asked questions

Do you deliver?


Yes, we deliver up to 60 miles outside of zipcode 75071. Please contact us for a delivery quote for your specific location.

We deliver to residential, commercial/business, hospitals & schools. Blow it Up Balloons cannot be responsible for the recipients inability to receive the delivery and you will be charged the delivery fee if this does occur.

Schools and hospitals allow only foil balloons.

Schools will accept teacher or staff deliverys but delivery to a student is generally not allowed.




What is the ordering process?


If you are planning an event and need large quantities, balloon decor (such as arches, columns) or custom items, please contact us for a custom quote




When is payment due?


For balloon decor and event service agreements, a 25% non-refundable payment is due at the time of reservation. The remaining balance is due at least 1 week prior to the event (when applicable). Once the service agreement is signed we will e-mail you a link to pay your deposit.




Do you have sales or discounts?


Blow it Up Balloons regularly holds sales on specific items. Any sales will be listed on this website or on our facebook page.

We offer a special discount to schools, PTA, booster club, military and small local businesses. Please e-mail us for a custom quote.




When will my order be ready?


Balloon bouquet gift orders require 48 hours notice. They may be delivered same day (depending on product availability) with a rush fee of $25.00. If requesting a rush order, please contact us prior to ordering to make sure we have availability in our schedule.

We like to have as much notice as possible for decor and custom orders. 1-2 weeks gives us plenty of time to plan the details. However, please contact us any time to see if we have availability in our schedule. Rush charges may apply.




How long do your balloons last?


Foil balloons can be expected to last at least a week, but you will usually find they last much longer.

Balloon decor such as arches and columns will last the length of your party, plus more. How long it lasts depends greatly on it's atmosphere (as far as temperature, sunlight, etc). Generally, indoor decor can last a week.

Latex balloons will float up to 1-2 days. All of our latex balloons are treated with high-float which extends the life of the balloon. We also use only quality balloons which also increases the float time




What kind of balloons do you use?


Blow it Up Balloons uses only decor quality, high end balloons such as Qualatex and Betallatex. This results in beautiful, long lasting decor and bouquets.




Are your balloons guaranteed?


Blow it Up Balloons guarantees your order will be completed and delivered as expected. Any problems with your order should be brought up immediately. It is rare, but if there is a defect or if we are unable to complete your order as specified you will be refunded immediately.

We cannot be held responsible for popped balloons. We do give you a few extra balloons at delivery in case a balloon is lost for whatever reason.




What are smart balloon practices?


We encourage all of our clients to follow safe and smart balloon practices.

NEVER release balloons into the air. It is a hazard to animals and the enviornment. Foil balloons should NEVER be released as they may conduct electrcity and can become entangled in powerlines.

Balloons are not bio-degradable and should only be disposed of properly.

Always keep a balloon secured to a weight.

WARNING! Children can choke or suffocate on un-inflated or broken balloons. Adult supervision required. Keep un-inflated balloons away from children. Discard broken balloons at once.

NEVER put balloons in your mouth.

Be aware of any adults or children that may have a latex allergy. Anyone with the allergy should refrain from having contact with any latex balloon structures.

NEVER inhale helium from balloons. Helium inhalation can lead to dizziness, loss of consciousness or other serious injury.

Always supervise children and enjoy balloons responsibly. Blow it Up Balloons is not responsible for any accident or injury related to our decor.




Do you do balloon releases?


NO. Balloon releases are not good for animals or the environment, and in fact are banned in many states. Blow it Up Balloons does not condone balloon releases and will never provide balloons knowningly for this practice. For more information on the hazards of balloon releases, please visit balloonsblow.org.




What forms of payment do you accept?


We accept cash, business checks, VISA, Mastercard, AMEX and Discover.





© 2018 by blow it up balloons.
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